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Documentation›Documents and knowledge base›Uploading and managing documents

Documents and knowledge base

Uploading and managing documents

Supported formats, recommended sizes, and how to organise the archive.

Uploading a document takes just a few clicks, but some initial choices make the difference between a well-used base and a messy archive.

Supported formats

  • PDF, manuals, regulations, printable price lists
  • DOCX and DOC, editable text documents
  • TXT and MD, notes, FAQs in plain text
  • CSV and XLSX, price lists, pricing tables, catalogues

Size and quality

Documents between 1 and 30 pages generally work better than very large files: retrieval is more targeted. For substantial archives it's worth splitting into multiple thematic documents (e.g. 'Summer price list', 'Pool regulations', 'Check-in procedures') rather than uploading a single giant file.

Watch out for scanned PDFs

PDFs generated from scanned images require OCR first, otherwise the text isn't readable. yourang.ai runs OCR automatically, but scan quality matters: for critical files always verify the indexing result.

Metadata and tags

For each document you can add a title, description, language, and thematic tags. Tags help the assistant narrow down the search: for example, marking one price list as 'winter' and another as 'summer' ensures the right season is consulted.

Updating and deactivating

When a document changes (new price list, new procedure), upload the updated version and deactivate or replace the previous one. Keeping contradictory documents is the number one cause of inconsistent answers.

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