First access

From account creation to activating your first call, only a few steps are needed. This page walks you through the entire process from start to finish, without skipping anything.

Create your account

1. 1

   Receive the invite or sign up

   If your business already has a subscription, you'll receive an invitation email from your manager. Click the link in the email and choose a secure password. If you're starting from scratch, visit the sign-up page and enter your business details.

2. 2

   Verify your email address

   After registering you'll receive a confirmation email. Click the button inside it to activate your account. Check your spam folder too if you don't see it within a few minutes.

3. 3

   Enter your business details

   On first access you'll be asked to complete your organisation profile: business name, address, and main phone number. These details appear in the panel header and are used by the voice assistant to introduce itself to customers.

4. 4

   Set up your first agent

   An agent is the voice assistant assigned to a phone number. Give it a name, choose the response language, and set the initial greeting customers will hear when they call. You can customise it further at any time.

5. 5

   Upload information about your business

   Provide the agent with everything it needs to respond correctly: opening hours, menu or price list, cancellation policies, frequently asked questions. You can upload documents in PDF format or paste the text directly into the panel.

6. 6

   Connect your phone number

   Link your business phone number to the agent. The yourang.ai team will guide you through this technical step: in most cases it's a simple configuration that requires no changes to your existing setup.

7. 7

   Make a test call

   Before going live, call the number from your personal phone to hear how the assistant sounds. Verify the greeting, ask a few typical customer questions, and make sure the answers are correct. If something is off, edit the information you uploaded and run the test again.

What to do right after

• Read the Platform Overview section to learn where to find every feature.
• Invite the collaborators who need access to the panel: you can assign different roles to each.
• Turn on email or in-app notifications so you're alerted about relevant calls.
• Explore the History section to see how transcripts and summaries are displayed.