Beauty center and spa

In a beauty center or spa, the phone is a fundamental tool for acquiring new customers and retaining existing ones. yourang.ai answers every call professionally, handling bookings and information about treatments without interrupting the work of the beauticians.

Usage scenarios

• Treatment booking. The customer indicates the desired treatment and their availability. yourang.ai checks free slots and records the appointment, confirming date, time, and operator.
• Information on prices and duration. The assistant communicates the cost of treatments and the time needed, allowing the customer to plan without having to wait to speak with staff.
• Waiting list management. When all slots are booked, yourang.ai puts the customer on a waiting list and contacts them automatically in case of cancellation.
• Confirmation and reminders. The assistant sends booking confirmations via SMS or email and can send automatic reminders the day before the appointment, reducing no-shows.
• Product information. If the center sells cosmetic products, yourang.ai can answer questions about the availability and features of the most requested items.

Reducing no-shows

Last-minute cancellations and no-shows are a common problem in beauty centers. Thanks to automatic reminders sent by yourang.ai, customers are reminded of the appointment with sufficient notice to cancel or reschedule, allowing the center to fill the slot with another customer.