How pricing works

yourang.ai pricing is designed to be predictable and suitable for both small properties and chains. It consists of two elements that combine simply: the subscription and consumption.

The two cost components

• Monthly subscription. A fixed fee that grants access to the platform, the plan's features, and a certain amount of included minutes or credits. Billed monthly or annually.
• Credit-based consumption (wallet). Once the included minutes are used up, each additional call minute is deducted from the wallet. The wallet is a prepaid balance you can top up manually or have automatically refilled.

This structure lets you start with a plan aligned to your expected volume and scale transparently as traffic grows, without having to change plans every month.

What affects the cost of a call

• Call duration. Consumption is calculated per minute actually spoken. Short calls cost less; complex calls can last longer.
• Call type. Incoming calls, outgoing calls, and transfers to a human operator have separate rates. You'll find the details in the Consumption section of the panel.
• Chosen AI model. More advanced models (more natural, better at handling complex conversations) have a higher per-minute cost. You can choose the right model for your use case from the agent configuration.
• Optional features. Features such as automatic summary, criteria analysis, and advanced integrations may be included in the plan or available as add-ons.

Invoicing and VAT

yourang.ai issues an electronic invoice for every payment, both for subscription renewal and for wallet top-ups. Invoices are available in the Payments section of the dashboard and are emailed to the organization's administrative contact. VAT is calculated based on the registered legal data: for European customers with a valid VAT number, the reverse charge regime applies.